FY23 Survey Results

Here's what our families had to say!

Insight completes an annual survey each May, asking all of our participants, care partners, and families to provide their feedback on all of our programs. There are two main purposes for our annual survey. First and foremost, we want to hear everyone's opinions. Insight consistently strives to serve our families as best we can, and we use input to help improve our services and develop future programs. Additionally, this survey is used to help meet our grant funding requirements. The results allow us to report back to our current funders, as well as secure needed resources for future programming. Here is what our families had to say this year:

Day Center Measures

• 98% were satisfied overall with the care and services their family member received
• 98% agreed that their family member is safe while at the day center
• 96% agreed that staff made a sincere effort to help their family member adjust
• 92% agreed that activities are appropriate and therapeutic for their loved one
• 100% agree that staff treats themselves and their family members warmly and respectfully
• 100% agree that staff is responsive and professional
• 94% agree that staff is attentive to their needs as a caregiver
• 89% agree their family member functions better on days they attend
   

Reconnections Measures

• 100% were satisfied overall with the care and services their family member received
• 100% agreed that their family member is safe while at the day center
• 91% agreed that staff made a sincere effort to help their family member adjust
• 91% agreed that activities are appropriate and therapeutic for their loved one
• 100% agree that staff treats themselves and family members warmly and respectfully
• 97% agree that staff is responsive and professional
• 94% agree that the program has provided opportunity for increased socialization
• 91% agree that the program has helped their loved one feel more connected
   

Care Partner Support Measures

• 96% agree that education programs helped build my skills, knowledge, and abilities as a caregiver
• 89% agree they feel more connected and supported since becoming involved with IMCC
• 94% have more time to work and/or do other needed things since becoming involved with IMCC
• 89% feel they are more able to cope with caregiving since becoming involved with IMCC